Broker Express — Built for Brokers

Features:

KEY TRADING PILLARS

• Focused on excellent service and engagement and providing dedicated contacts for Partner Brokers
• To offer an excellent customer experience through the delivery of Service Propositions
• Working in partnership to deliver competitive premiums in chosen markets
• Rewarding success with appropriate remuneration
• Building a business which is easy to trade with and striving towards Insurer of Choice status with our Partners

TECHNOLOGY

• Online “Quote & Buy” portal
• Fully integrated system
• Immediate document generation

UNDERWRITING TEAMS

• Highly experienced broker partnership team
• High calibre underwriters with full decision making authority
• Relationship focused communication and Broker engagement

CLAIMS

• Claim authority up to £100,000
• Cradle to grave management
• 24/7 incident response centre
• Global panel of experts
• Open & transparent communication
• Quick & fair dispute resolution
• A dedicated Claims Management team
• Fully branded service
• Extended opening hours to both receive claims and contact claimants
• Real time systems connectivity
• Complete claim file access
• Extensive provision of bespoke management Information